Visa Consultant – Customer Services & Operations
- Location: Fully Remote (Work from Anywhere)
- Schedule: UK Business Hours (9:30 AM – 5:30 PM GMT/BST)
- Employment Type: Contractor (Full-Time)
- Salary Range: $10,000 – $25,000 USD annually (based on experience)
- Application Deadline: 24 July 2025
Join Rapid Visas – Trusted by Fortune 100 Clients
Since 2007, Rapid Visas has been a leading provider of global mobility and immigration services for high-level professionals and corporate clients. We specialize in business and work visa facilitation, supporting some of the world’s largest organizations. Our small, expert team delivers fast, professional, and tailored support to senior-level individuals across multiple industries.
We’re now hiring a Visa Consultant to join our fully remote team. This is a multi-functional role that blends visa consulting, customer service, operations, and administration—ideal for someone who thrives in a dynamic, detail-driven environment.
What You’ll Do
- Advise clients (corporate and individual) on visa and passport application requirements
- Handle global mobility queries from HR and Mobility departments
- Review and verify documents for accuracy, compliance, and completeness
- Troubleshoot issues and provide clear, actionable solutions
- Guide clients step-by-step through the application process
- Identify risks or delays and proactively resolve them
- Collaborate with internal teams (logistics, operations, leadership)
- Support cross-functional tasks, including admin and client onboarding
What We’re Looking For
Required Experience & Skills
- Fluent written and spoken English (communication will be assessed)
- 2+ years in administration, customer service, or operations
- Experience working with corporate clients or senior professionals
- Strong document handling and compliance checking skills
- Ability to multitask and manage multiple cases independently
- Proactive, adaptable, and comfortable working across departments
- Tech-savvy: familiar with email, shared drives, and task management tools
Preferred Background
- Experience in visa consulting, immigration services, or logistics
- Familiarity with UK visa/passport regulations and embassy protocols
Technical Requirements
To succeed in this remote role, you’ll need:
- A reliable computer (Core i5 or equivalent, 12GB RAM, Windows 10+)
- Noise-cancelling USB headset and webcam
- Stable internet (minimum 35 Mbps download / 15 Mbps upload)
- A quiet, professional home workspace
Why Join Rapid Visas?
- 100% remote – work from anywhere in the world
- Competitive salary paid in USD
- Flexible contractor arrangement with autonomy
- Direct collaboration with leadership and cross-functional teams
- Exposure to high-profile clients and global mobility operations
- Opportunity to grow in a multi-role, fast-paced environment
Application Process
- Submit your CV via the official application portal
- Complete the online application form here
- Record and submit a short video using Loom answering a few questions
Shortlisted candidates will undergo a multi-stage recruitment process to assess communication, attention to detail, and problem-solving skills.