Latest News

Are you searching for a career that balances flexibility, training, and growth? Domestic & General is hiring Inbound Customer Sales Advisors to join our dynamic team. Whether you’re looking to work from home or prefer a hybrid setup, we offer flexible options to suit your lifestyle.

If you’re passionate about delivering excellent customer service, skilled at building rapport, and confident in sales, this could be the perfect role for you.

About Domestic & General

At Domestic & General, we’re all about supporting customers and solving problems with empathy and expertise. Our team of Customer Sales Advisors plays a vital role in delivering this mission. Through comprehensive onboarding, regular coaching, and clear paths for progression, we equip every team member with the tools they need to succeed and grow.

Location

Remote (UK-based applicants only)
Hybrid options are available if you prefer a mix of office and home working.

Working Hours

35 hours over 4 days (Sunday to Wednesday)
Shifts between 8:00 AM – 8:00 PM

• Two 8.5-hour shifts
• Two 9-hour shifts

Start Date: June 30, 2025
Employment Type: Full-time

Your Role at a Glance

As a Customer Sales Advisor, you’ll be the first point of contact for our customers. You’ll listen actively, understand their needs, and use your communication and sales skills to offer suitable solutions and upsell products. 

This is a fast-paced call center role where building trust and providing outstanding customer support are key.

Key Responsibilities

• Engage with customers and build lasting relationships
• Upsell relevant products and meet sales targets
• Resolve inquiries such as billing questions, quotes, or account updates
• Deliver an outstanding customer experience every time
• Handle high volumes of inbound customer calls professionally and efficiently

Frequently Asked Questions

What experience is required?
You’ll need at least 1 year of targeted sales experience within the last 3 years, with strong customer service skills.

What kind of training is provided?
You’ll receive 4 weeks and 2 days of structured training, starting daily at 8:00 AM.

Is the role remote or office-based?
This role is remote by default, but hybrid options are available.

What are the working hours?
You’ll work 35 hours over 4 days (Sunday–Wednesday), with varying shift lengths between 8:00 AM – 8:00 PM.

What benefits are offered?

• 33 days’ holiday (incl. bank holidays)
• Option to purchase 5 extra days annually
• Pension scheme & life assurance
• Health & wellbeing programs
• Employee assistance and career development support

Do I need exact sales experience to apply?
Not necessarily. If you have transferable skills and a passion for sales and service, we encourage you to apply.

How long is the hiring process?
The process takes a few weeks. You’ll receive updates throughout.

Salary & Bonus

Base Salary: £22,865 per annum
Bonus Potential: Up to £3,000 annually

Ready to Apply?

All you need is an updated CV. Submit your application below and take the next step in your customer service and sales career.

Submit Application

Let your next role work for you — with flexibility, development, and purpose.
Apply today